Version 1.0 · Effective 21 July 2026
These Terms are in force. They are written to remain robust across jurisdictions through savings clauses ("to the maximum extent permitted by law"), explicit preservation of non-excludable consumer rights, and severability.
This summary is for readability; the numbered sections are the agreement.
Pilot Exponent is a private reflection aid for pilots. You log observations about your own flying; the service shows you patterns in what you recorded. It is an aid to your thinking — it is not advice, not flight planning, not training, not weather briefing, and not a substitute for your own judgment or your obligations as a pilot. You remain pilot in command, in the air and in the app. Your data is yours; we don't sell it; nothing is shared with any organisation except by your explicit, revocable consent, in aggregate form only. The service is in beta: it will change, it may break, and its numbers are statistical reflections of what you typed in — nothing more.
1.1 The Pilot Exponent service (the "Service") — the application at www.pilotexponent.com and any associated apps — is operated by Pilot Exponent ("we", "us").
1.2 By creating an account or using the Service you agree to these Terms and to the Privacy Policy, which forms part of this agreement. If you do not agree, do not use the Service.
1.3 If you use the Service through an organisation's sponsorship (for example, an airline-funded program), these Terms still govern your individual use, and no sponsoring organisation gains any right to your individual data under any sponsorship arrangement (see §7.5).
This section states the essential character of the Service. It is central to the agreement, and every other section is read in its light.
2.1 An aid, not advice. The Service is a tool for private self-reflection and professional self-development. Everything it shows you — observations, trends, risk figures, profiles, suggestions to build personal countermeasures — is a structured reflection of information you yourself entered, presented to inform your own thinking. Nothing in the Service is, or shall be construed as, operational advice, a direction, a recommendation to fly or not to fly, or an assessment of your fitness, competence, or safety.
2.2 You remain pilot in command. Nothing in the Service alters, substitutes for, or diminishes your sole and final responsibility and authority for the operation and safety of any flight, as recognised by applicable aviation law in your jurisdiction. You agree that you will not treat any output of the Service as a basis for an operational decision. The Service informs reflection about your flying; decisions in your flying are yours alone, made using the official sources, procedures, and judgment your role requires.
2.3 Not a substitute for anything official. The Service is not, and must not be used as: flight planning or dispatch; weather briefing or NOTAM services; a minimum-equipment, performance, or airworthiness tool; flight training, checking, or any part of a licensing or recency requirement; a fatigue-risk-management system; or a safety management system.
2.4 Not a reporting channel. The Service does not file, forward, or satisfy any mandatory or voluntary occurrence-reporting obligation (however named in your jurisdiction — e.g. mandatory occurrence reports, air safety reports, or equivalents). Logging an event in the Service does not discharge any reporting obligation you have under law, regulation, or your operator's procedures. Those obligations remain entirely yours (see §8).
2.5 Not medical, psychological, or legal advice. The Service may invite reflection on matters such as fatigue, stress, or pressure. It provides no diagnosis, treatment, therapy, or professional counsel of any kind, and is not a substitute for a qualified medical practitioner, psychologist, peer-support program, or lawyer. If you are in difficulty, seek qualified help.
2.6 Statistics, honestly labelled. Figures in the Service (including any "relative risk", profile, or trend) are descriptive statistics computed from your own self-reported entries. They are only as good as what you entered; they are subject to small-sample uncertainty (which the Service discloses in its presentation); they are correlational, not causal; and they are not predictions. A figure suggesting a factor has not been associated with elevated outcomes in your entries is not a statement that the factor is safe, for you or anyone.
2.7 No monitoring, no duty to warn. The Service does not monitor your flying or your entries for danger, does not assess you, and does not alert you, your employer, any authority, or any other person to any risk, pattern, or content. To the maximum extent permitted by law, we assume no duty of care to detect, assess, warn of, or act upon anything you record.
3.1 The Service is provided as a beta: features may change, be withdrawn, or misbehave; interruptions and data-affecting defects are possible. We take care (including backups), but you should not treat the Service as your only copy of anything you would be harmed to lose.
3.2 We may modify or discontinue the Service or any feature. If we discontinue the Service entirely, we will make reasonable efforts to give notice and a window to export your data.
4.1 You must be at least 18 years old and capable of forming a binding contract.
4.2 Your account is personal to you. Keep your credentials secure; you are responsible for activity under your account until you notify us of compromise. One account per person; no sharing.
4.3 You may close your account at any time. Closing your account deletes your data in accordance with the Privacy Policy.
5.1 Yours. You own the content you enter (observations, notes, and all associated entries, "Your Content"). We claim no ownership.
5.2 Licence to operate. You grant us a limited, non-exclusive, revocable licence to host, store, process, and display Your Content solely to provide, secure, maintain, and improve the Service for you. This licence ends when you delete the content or your account, except for transient backup copies deleted on schedule and anything we must retain by law.
5.3 No sale, no advertising. We do not sell Your Content or your personal information, and we do not use Your Content for third-party advertising.
5.4 Aggregation only by your consent. Any contribution of information derived from Your Content to an organisation-level report occurs only (a) with your explicit, specific, revocable consent, and (b) in aggregate, count-based form subject to the anonymity thresholds described in the Service. Absent that consent, no organisation — including one paying for your access — receives anything.
5.5 Legal process, stated honestly. We protect Your Content, but we cannot promise it is immune from legal process, and records you create may be subject to disclosure obligations that apply to you (for example, in litigation or investigations). Where we receive a demand for user data we will, unless legally prohibited, notify you and challenge overbroad demands where reasonably possible. You are responsible for understanding how creating records may interact with your own legal or professional obligations.
You agree not to: use the Service for any unlawful purpose; enter content that is malicious, infringing, or that you lack the right to record; attempt to access another person's data or to re-identify any individual from any aggregate output; probe, disrupt, reverse engineer (except where that restriction is unenforceable by law), scrape, or resell the Service; or misrepresent outputs of the Service as assessments, endorsements, or certifications of any person. We may suspend or terminate accounts for material breach (§10).
7.1 An organisation may fund access for its pilots. Sponsorship purchases access, never visibility: the sponsoring organisation receives no individual data, no usage records attributable to a person, and no indication of whether any identifiable individual participates.
7.2 Joining an organisation's program and consenting to contribute to its aggregate report are separate, individual, revocable acts performed by you in the Service.
7.3 If sponsorship ends, your account and Your Content remain yours under these Terms.
7.4 Any conflicting term in an agreement between us and a sponsoring organisation does not affect your rights under these Terms.
7.5 For clarity: these Terms prevail over any instruction, policy, or request of a sponsoring organisation as regards Your Content and your account.
You acknowledge that using the Service does not alter, satisfy, or reduce any obligation you have under aviation law, regulation, or your operator's procedures — including licensing, medical certification, recency and currency, flight and duty limits, operational procedures, and mandatory or voluntary occurrence reporting — and that compliance with all such obligations remains solely your responsibility.
9.1 During the beta, the consumer Service is provided at the price stated at signup (which may be free). Future paid tiers, if introduced, will be notified in advance with clear pricing; continued use after a change takes effect constitutes acceptance, and where required by law we will seek express consent.
9.2 Any statutory cooling-off, refund, or cancellation rights you have as a consumer are unaffected.
10.1 You may stop using the Service and delete your account at any time.
10.2 We may suspend or terminate your access for material breach of these Terms, where required by law, or on discontinuation of the Service (§3.2). Where practicable and lawful we will give notice and an opportunity to export Your Content.
The Service — software, design, text (other than Your Content), marks, and branding — is owned by us or our licensors and protected by law. These Terms grant you a personal, non-transferable, non-exclusive right to use the Service, and no other right or licence.
12.1 To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose, accuracy, availability, or non-infringement — and, for clarity, without any warranty that the Service's figures are complete, correct, current, or suitable for any operational purpose (see §2).
12.2 Your statutory rights are preserved. Some jurisdictions do not allow the exclusion of certain warranties, guarantees, or conditions — including, without limitation, consumer guarantees under the Australian Consumer Law, rights under the UK Consumer Rights Act 2015, and protections under EU consumer law. Nothing in these Terms excludes, restricts, or modifies any right or remedy that cannot lawfully be excluded, restricted, or modified. Where liability for breach of a non-excludable guarantee may lawfully be limited, it is limited (at our option) to re-supply of the Service or the cost of re-supply.
13.1 To the maximum extent permitted by applicable law, we are not liable for: (a) indirect, incidental, special, consequential, or exemplary loss; (b) loss of data (beyond reasonable efforts under §3), revenue, opportunity, or goodwill; and (c) any loss, damage, injury, death, regulatory action, or licence consequence arising from or connected with the operation of any aircraft or any operational decision, it being the essence of this agreement (§2) that the Service is an aid to reflection and is not to be used as a basis for operational decisions.
13.2 To the maximum extent permitted by applicable law, our total aggregate liability under or in connection with these Terms is limited to the greater of (a) the amounts you paid us in the twelve months preceding the event giving rise to liability, and (b) AUD 100.
13.3 Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law — including, where applicable, liability for death or personal injury caused by our negligence, for fraud, or under non-excludable consumer protections. Section 12.2 applies equally to this section.
13.4 You agree to indemnify us against third-party claims arising from your material breach of §6 (Acceptable use) or your unlawful use of the Service — except to the extent such an indemnity is unenforceable against a consumer in your jurisdiction, in which case it applies only to the extent permitted.
We may amend these Terms. For material changes we will give reasonable advance notice in the Service or by email, and the change will not apply retroactively. If you do not accept a material change you may close your account before it takes effect; continued use after the effective date constitutes acceptance, and where law requires express consent we will seek it.
15.1 These Terms are governed by the laws of the State of Victoria, Australia, and the courts of Victoria have non-exclusive jurisdiction — provided that, if you are a consumer habitually resident elsewhere, you retain any protection of the mandatory consumer laws, and any right to bring or defend proceedings in the courts, of your place of residence.
15.2 Before formal proceedings, both parties agree to attempt good-faith resolution via contact@pilotexponent.com for 30 days. Nothing prevents either party seeking urgent injunctive relief, and nothing in these Terms requires arbitration or prevents you from using any consumer dispute-resolution body available to you.
Severability (an invalid provision is read down or severed; the remainder stands); no waiver by delay; you may not assign these Terms — we may assign to a successor of the Service on notice, without prejudice to your rights; these Terms and the Privacy Policy are the entire agreement concerning the Service; nothing creates any partnership, employment, or fiduciary relationship; force majeure applies to failures beyond a party's reasonable control (excluding your payment obligations, if any).
Pilot Exponent · contact@pilotexponent.com
Pilot Exponent · Terms of Service · Version 1.0 · Effective 21 July 2026.